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Holiday returns: Purchases from 1 Nov–24 Dec can be returned by 31 Jan. Unworn, original packaging only. No exchanges. You can find out more on how to return your online order here!

  1. Dr. Martens Canada
  2. Returns

Returns

Creating a Return

  • How do I return my order?
  • Can I return my order to a Dr. Martens store?
  • Does Dr. Martens offer free online returns?
  • What if the person I’m buying a gift for doesn’t like it?

Return Policy

  • What is your CA return policy?
  • How can I exchange my order?
  • How do I return an item that wasn't purchased from drmartens.com?
  • Will I get a refund for my expedited shipping costs?
  • How long does it take to process my return?
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